We will gladly refund the purchase price of any item returned within 30 days of the original receipt date. Items that have been laundered or missing tags would not be accepted and returned to the sender. Please allow up to 15 days for us to receive your return and process your request. Sorry, refunds will not include shipping charges. If you have any further questions please email us at firstname.lastname@example.org or call us at 1-800-880-7336.
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
How to Exchange and Return
A return and exchange form is enclosed with every package. Click here for a printable return and exchange form (PDF 176KB).
Please fill out the exchange and return form completely and enclose it with the item(s) you are returning. Be sure to indicate by using the return codes if you would prefer to receive a refund, or make an exchange for another size, color or item.
Please send your package, including your exchange and return form via a prepaid, insured, traceable method to ensure a safe and documented delivery.
4326 Electric Rd.
Roanoke, VA 24018
Returns, shipping and handling info
Shipping and handling charges are not refundable. A credit will be issued as soon as we receive and process your return. Please allow up to two billing cycles for a refund to appear on your credit card statement.